Broker Forge Help

Customers & Pipeline

Manage accounts, track deals through stages, and close more business.

Importing customers from CSV

Bring your existing book over from a spreadsheet without losing data or creating duplicates.

Working the pipeline (Kanban)

Drag deals through stages, set close dates, and watch your forecast update in real time.

Customer fields, accounts, and ESI IDs

What every field on a customer record means and why ESI IDs unlock the rest of the workflow.

Multiple service addresses per customer

Hold up to five service addresses on one customer, set the primary, and keep quotes and contracts pointed at the right site.