Broker Forge Help
Broker Forge Help Center

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Guides for matrix imports, portal scrapes, quote-to-contract flow, commissions, and everything else in The Broker Forge.

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Getting Started

Set up your brokerage, onboard your team, and run your first quote.

3 articles

Customers & Pipeline

Manage accounts, track deals through stages, and close more business.

3 articles

Pricing & Rates

Search supplier rates, import matrices, and scrape portals.

1 article

Quotes & Proposals

Build branded proposals, send quotes, and win deals faster.

1 article

Contracts & Signatures

Generate LOAs and contracts, send for e-signature, track status.

1 article

Documents

All your files in one place — uploaded, generated, and signed.

1 article

Commissions

Reconcile supplier statements, track payouts, split with sub-brokers.

1 article

AI Assistant

Use AI to parse bills, draft proposals, and answer questions — safely.

2 articles

Team & Roles

Invite team members, set permissions, manage sub-brokers.

0 articles

Settings & Billing

Brokerage profile, billing, integrations, and tenant configuration.

0 articles

Troubleshooting

Common issues, error messages, and how to fix them.

1 article

Glossary

Energy-industry and Broker Forge terminology, in plain English.

1 article

Most viewed

Getting Started

Welcome to Broker Forge

The 60-second tour of what's in the platform and where to go first.

Customers & Pipeline

Importing customers from CSV

Bring your existing book over from a spreadsheet without losing data or creating duplicates.

Pricing & Rates

Searching supplier rates

Find every REP offer that fits a customer's ZIP, usage, and term — sorted by price and margin.

Quotes & Proposals

Building a branded proposal

Turn a quote into a multi-page PDF with your logo, your colors, and a clear price comparison.

Contracts & Signatures

Sending contracts for e-signature

Send an LOA or REP contract through DocuSeal, track status, and chase signatures without leaving the platform.

Documents

Where your files live

Every LOA, contract, proposal, and bill — organized by customer, searchable, and never lost in your inbox.

Commissions

Tracking commissions and reconciling statements

Match REP commission statements against expected payouts, flag missing or short commissions, and split with sub-brokers.

AI Assistant

Using the AI Assistant safely

What the assistant can see, what it can do, and the guardrails that keep it from doing the wrong thing.

Troubleshooting

Common issues and how to fix them

The dozen most common things that go sideways, ordered by frequency, with one-step fixes where they exist.

Glossary

Glossary of energy and broker terms

Plain-English definitions for the acronyms and jargon that show up in bills, contracts, and matrices.